The leading provider Starlink is collaborating with the Lufthansa Group to equip a total of 850 aircraft across all of its airlines. The system is supported by low-earth satellite technology and enables watching video content, cloud-based work, and other high-speed applications during the flight. This makes Lufthansa Group the largest airline group in Europe to equip its fleet with this modern high-speed internet product. With its ambitious project timeline, the Lufthansa Group is moving quickly to bring the new technology to guests.

The project is part of the Lufthansa Group’s extensive investments in new aircraft as well as product and service innovations across the entire travel chain. The group-wide rollout of the new high-speed internet service is intended to provide all passengers with a consistently high-quality online experience on board.

“I am excited to announce the launch of the new Lufthansa Group Wi-Fi on board our Group aircraft. With it, we’re making high-speed internet an integral part of the travel experience - across all travel classes and on all Lufthansa Group airlines: That is how we understand premium. By 2029, all of the Group’s approximately 850 aircraft will be equipped with the technology. Our product promise doesn't end with the seats or the menu - today, connectivity is also an integral part of a truly outstanding onboard experience”, said Dieter Vranckx, Chief Commercial Officer of the Lufthansa Group.

In addition to Lufthansa, the other Group airlines SWISS, Austrian Airlines, Brussels Airlines, ITA Airways, Edelweiss, Discover Airlines, Air Dolomiti, Lufthansa City Airlines, and Eurowings are currently preparing to roll out the new technology.

The new Wi-Fi that is being installed will allow guests to browse the web and includes terms of use that apply to all passengers. These were developed based on passenger surveys and thus reflect the wishes of the majority of Lufthansa Group customers. Among other things, passengers are required to always wear headphones when playing audio and video content, to refrain from making voice and video calls, and not to broadcast live streams from aboard the aircraft. The Lufthansa Group Wi-Fi is sponsored by Mastercard, which has already been a partner of the previous FlyNet.

The new internet service will be free of charge for all Miles & More customers and Travel ID users – across all travel classes.

Lufthansa’s inaugural flight featuring the new Lufthansa Group Wi-Fi powered by Starlink will take place on August 19.

For passengers aboard the Lufthansa City Airlines aircraft bearing the name of the city “Starnberg,” the test remains virtually invisible. The material is transparent and hardly noticeable to the eye. Flight operations also remain unchanged. For informational purposes, a welcome panel featuring the AeroSHARK design at the aircraft’s entrance draws the attention of interested travelers to the test.

The patch test: Research meets real-world flight operations

To date, the fuel-saving AeroSHARK film has been used on the fuselage and engine cowlings of long-haul aircraft certified for this technology. With their current research and development work, Lufthansa Technik and Surventis are now taking an important step forward. Together, they are developing the next-generation material, which could also be used on wings as well as horizontal and vertical stabilizers in the future. These areas are exposed to higher aerodynamic loads.

With the test run that has now begun, various new AeroSHARK material samples are being evaluated under real-world conditions. The 70 test patches differ in terms of their material and layer composition. The goal of the study is to identify the material that combines the highest durability with easy application, straightforward cleaning, and residue-free removal. Lufthansa Technik conducts regular material inspections during regular ground time in Hamburg.

Inspired by nature

To date, AeroSHARK is the only riblet technology approved for commercial aviation. It consists of a specially developed surface film with microscopically fine grooved structures modeled after shark skin. The skin of sharks features fine grooves aligned with the direction of flow - known as riblets - which reduce frictional drag and improve flow characteristics in water. AeroSHARK applies this effect to aviation: The functional surface film features riblets only about 50 micrometers high, precisely aligned with the airflow. It is applied to an aircraft’s fuselage and engine cowlings and reduces aerodynamic drag during flight. The technology reduces fuel consumption and CO₂ emissions on every flight—currently by about 1 percent.

22 Lufthansa Group long-haul aircraft have already been equipped with AeroSHARK

As of July 2026, the Lufthansa Group has already equipped 22 aircraft with AeroSHARK: SWISS’s entire fleet of Boeing 777-300ERs (twelve aircraft), five Boeing 777Fs from Lufthansa Cargo, four Boeing 777-200ERs from Austrian Airlines, and one Boeing 747-400 from Lufthansa. As a result, the Lufthansa Group’s AeroSHARK fleet saves 19 metric tonnes of fuel and 60 metric tonnes of CO₂ daily. AeroSHARK is also gaining traction across the industry: Airlines outside the Lufthansa Group are also already using this innovative film to increase the fuel efficiency of their long-haul aircraft.

The Airbus A350-1000 is scheduled to be transferred from Toulouse to Munich this fall. Until then, several test flights, further work on the aircraft’s interior, and the final acceptance inspection are still pending. The A350-1000 will bear the registration number D-AIFA and the name “Deutschland.” An official naming ceremony is scheduled to take place at a later date. What makes this first A350-1000 special is that it will be the 700th aircraft that Airbus has delivered to the Lufthansa Group.

With a length of 73.80 meters, the Airbus A350-1000 is exactly seven meters longer than its smaller brother, the Airbus A350-900. This long-haul aircraft can accommodate a total of 300 passengers across four travel classes: First Class, Business Class, Premium Economy, and Economy Class. Fifteen aircraft of this type have been ordered and will be delivered by 2030.

The new A350-1000 is the seventh aircraft in the Lufthansa fleet to feature a special livery commemorating the airline’s 100th anniversary. Already in service on long-haul routes are an Airbus A350-900, an Airbus A380, a Boeing 787-9, and a Boeing 747-8, as well as two short- and medium-haul Airbus A320neo aircraft featuring this special design. The special livery is attracting a great deal of attention and enthusiasm from passengers and plane spotters worldwide.

The Lufthansa Group’s commitment to climate research dates back even further. The IAGOS predecessor system MOZAIC was already installed on two Lufthansa Airbus A340-300s and reliably collected measurement data during cruising flight from 1994 to 2014. This marks over three decades of Lufthansa Group’s support for atmospheric and climate research.

Up to three Lufthansa Group aircraft in daily service for climate research

Since then, the Lufthansa Group has continuously expanded its commitment. In February 2015, the second IAGOS system was installed on the Lufthansa Airbus A330-300 with the registration "D-AIKO", which today flies for Discover Airlines. In November 2022, the "D-AIKE", another Airbus A330-300 operated by Discover Airlines, became the third IAGOS aircraft in the Group's fleet. Today, up to three Lufthansa Group aircraft collect atmospheric data daily – the "Viersen" with Lufthansa, as well as two long-haul aircraft with Discover Airlines, on flight routes around the globe.

Around 400 organizations worldwide use the measurement data for research

The compact measurement system is permanently installed beneath the aircraft cockpit. Outside air reaches the measuring instruments via two probes built into the aircraft fuselage. After each flight, the data is automatically transmitted to the central database of the research center CNRS (Centre National de la Recherche Scientifique) in Toulouse, a key IAGOS partner of Forschungszentrum Jülich. The data is freely available to the global research community and is currently used by around 400 organizations worldwide to identify long-term changes in the atmosphere, refine climate models and improve weather forecasts. In addition, IAGOS is one of the central pillars of the World Meteorological Organization's global aircraft-based observation system.

Through its measurements on regular passenger flights, the Lufthansa Group supports the IAGOS research infrastructure – one of the most important European programs for studying the Earth's atmosphere. Coordinated by Forschungszentrum Jülich, the project brings together the expertise of partners from research, meteorological services, the aviation industry and airlines. The initiative is funded by Germany’s Federal Ministry for Research, Technology and Space (BMFTR).

More than 37,500 measurement flights completed

The use of passenger aircraft allows the collection of measurement data at a volume and resolution that would not be possible with dedicated research aircraft or satellites. The data collected by the aircraft during cruising flight at altitudes of nine to thirteen kilometers is of great significance for atmospheric and climate research. This region is particularly relevant because it is where processes occur that affect the Earth's radiation budget and climate. The Lufthansa Group has already completed more than 37,500 measurement flights since 1994 on regular passenger flights using MOZAIC and IAGOS measurement equipment. The recorded values have made a significant contribution to building one of the world's most extensive datasets on ozone and water vapor content in the atmosphere. Today, ten aircraft operated by eight airlines worldwide are equipped with the IAGOS system.

Supporting atmospheric and climate research is part of the Lufthansa Group's broad sustainability commitment. Together with partners from science and research, the Lufthansa Group is working to better understand the impact of aviation on the atmosphere and climate, and to make scientific findings applicable to the further development of flight operations. In addition to IAGOS, this includes research activities on non-CO₂ effects, climate-optimized flight planning, and more precise weather data in operational use.

The Portuguese Prime Minister said: “We are here for the benefit of the country, promoting a development strategy alongside our partners, Lufthansa Technik and Lufthansa Group. We are the primary stakeholders in ensuring the longevity of this partnership. I am confident that we will reinforce our political, economic, and working relationship with Germany.”

The new facility of Lufthansa Technik Portugal, a wholly owned subsidiary of Lufthansa Technik, is dedicated to the repair of engine parts and aircraft components. As part of the Lufthansa Group, Lufthansa Technik is the world’s leading provider of aircraft maintenance, repair and overhaul (MRO) services. With its three-digit million-euro investment in Portugal, the company will further expand its capabilities and strengthen its global network. Start of operations is expected in 2028.

Carsten Spohr, CEO Lufthansa Group, stated: “Today’s groundbreaking in Santa Maria da Feira is a visible and powerful symbol of what the Lufthansa Group stands for in Portugal: a reliable, long-term industrial partner. For more than 70 years, we have been present in this country. With this investment by Lufthansa Technik, we are creating 700 highly skilled jobs and positioning Portugal as a cornerstone of European aviation maintenance. Portugal has become one of the most strategically important locations for our Group beyond our home markets, and this facility reflects the confidence we place in Portuguese talent, capabilities, and ambition. This depth of commitment across industry and innovation also underpins our strong interest in TAP Air Portugal as a natural extension of the partnership with Portugal we have been building for decades – with the country serving as Europe’s gateway to South America, Africa and the Portuguese-speaking world.”

The groundbreaking marks a visible milestone for the Lufthansa Group in Portugal within a broader industrial vision. This investment extends well beyond a single facility, spanning maintenance excellence, a new TravelTech and AI Hub in Northern Portugal and a new Portuguese entity of help alliance, the aid organization of the Lufthansa Group, Associação help alliance Portugal. It is the first time a help alliance organization has been founded outside of Germany in Europe, underscoring the social commitment of the Lufthansa Group in the home market. The Group’s engagement in Portugal reflects a multi-dimensional approach: today, seven Lufthansa Group airline brands (Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Edelweiss, Eurowings and Discover Airlines) operate 353 weekly flights to the Portuguese destinations Lisbon, Porto, Faro, Madeira and the Azores. With more than 500 employees already working across the Lufthansa Group’s entities in Portugal, and a combined ambition to create in total more than 1,000 direct jobs across various businesses in the years ahead, the Lufthansa Group is establishing one of its most significant employment platforms outside its home markets.

Harald Gloy, Chief Operations Officer of Lufthansa Technik, commented at the event: “Lufthansa Technik has big plans and strong ambitions, and Portugal will be a key pillar of our continued growth and long-term success. With this new facility in Santa Maria da Feira, we will put a key part of our strategy into action and build a site that will play an important role in the aviation industry. Establishing Lufthansa Technik Portugal here was only possible due to the close and trusted partnership we have built with Portuguese policymakers. Therefore, I would like to sincerely thank the Government, the trade and investment agency AICEP and the City of Santa Maria da Feira for their strong support and shared commitment. Today’s groundbreaking marks the start of an exciting chapter and clearly demonstrates what can be achieved when the right partners work closely together with a common purpose.”

During the event, Lufthansa Technik Portugal and AICEP (Agência para o Investimento e Comércio Externo de Portugal) also signed their final agreement on investment incentives for economic development – further underscoring AICEP’s strong support, which has been instrumental in making the construction of the new facility possible.

Madalena Oliveira e Silva, Chairwoman and CEO of AICEP, said: “The investment contract being signed today represents one of the most significant aerospace projects ever supported by AICEP. By creating 700 highly qualified jobs and bringing cutting-edge capabilities to Portugal, this investment will reinforce the country’s position as a leading aviation and MRO hub in Europe. We are proud to have been side by side with Lufthansa Technik throughout this process and look forward to supporting the company’s continued growth and success in Portugal. The groundbreaking ceremony of Lufthansa Technik’s new facility in Santa Maria da Feira marks an important milestone for Portugal’s aerospace industry and a strong vote of confidence in the country.”

Also Amadeu Albergaria, the Mayor of Santa Maria da Feira, has closely supported the project since its inception in 2024 and stated in his speech: “The groundbreaking ceremony of Lufthansa Technik is a milestone in the recent history of Santa Maria da Feira and a source of particular pride for me, both as a citizen and as Mayor of Santa Maria da Feira. This structural investment opens a new chapter for our region, bringing more industry, more skilled jobs, more development, and greater international recognition.”

Torsten Raabe, Managing Director of Lufthansa Technik Portugal, added: “Standing here today to celebrate the groundbreaking of Lufthansa Technik Portugal is deeply meaningful to me personally, and it is a tribute to the entire team that has worked so hard to bring us to this point and lay the foundation for what lies ahead. It is great to see what we have already achieved together and how we will keep building on it in the years to come. We will create something truly significant for Lufthansa Technik Portugal and for everyone who joins us on this journey.”

Caption: (from left to right) Torsten Raabe (Managing Director of Lufthansa Technik Portugal), Madalena Oliveira e Silva (Chairwoman and CEO of AICEP), Harald Gloy (Chief Operations Officer of  Lufthansa Technik), Luís Montenegro ( Prime Minister of Portugal), Carsten Spohr (CEO Lufthansa Group), Manuel Castro Almeida (Minister of Economy), Amadeu Albergaria (Mayor of Santa Maria da Feira) und Daniela Schlegel (German Ambassador).

“Today, we are working together towards the delivery of the 700th aircraft for the Lufthansa Group which is scheduled for later this year. This major milestone is just one example of how Airbus and Lufthansa jointly worked on making aviation one of the key industries for Germany”, says Lars Wagner, CEO Commercial Aircraft at Airbus.

“As the world leading aviation groups, Airbus and the Lufthansa Group share a long-standing, trusting, and very special partnership. Over the past half-century, we have not only taken delivery of more aircraft from Toulouse and Hamburg than any other airline in the world, but have also supported the development of numerous aircraft models as launch customers. We intend to build on this foundation together to further advance aircraft technology and expand Europe’s leading role in the aviation sector”, says Carsten Spohr, CEO Lufthansa Group. 

The Lufthansa Group has been operating all Airbus aircraft families including the A220, A300, A320, A330/A340, A350 and A380. For several aircraft, Lufthansa was the launch operator, continuously driving innovation forward in commercial aviation. Lufthansa has recently finalised a firm order for 10 additional A350-900 aircraft to complement its existing fleet of 43 of the type. In total, Lufthansa has now ordered 75 A350s – including the soon to be delivered A350-1000.

The agreement signed in the presence of Federal Chancellor Friedrich Merz at ILA comprised several areas. Lufthansa signed a component services agreement covering its entire Airbus A220 fleet, ensuring efficient operation of the smallest member of the Airbus aircraft family across the various airlines of the Lufthansa Group.

Airbus and Lufthansa also reaffirmed their commitment to the future of sustainable aviation. As an example both companies also presented recently a SharkSkin aircraft coating for the A330 to further reduce fuel consumption.

Photo caption: Lufthansa Group CEO Carsten Spohr and Lufthansa Group CTO Grazia Vittadini signing the agreement with Airbus CEO Guillaume Faury and Commercial Aircraft CEO Lars Wagner in the presence of Chancellor Friedrich Merz at the opening of ILA Berlin Air Show 

The Lufthansa A320neo, registered D-AING, is part of the anniversary fleet commemorating the founding of the first Lufthansa 100 years ago. The aircraft, featuring the iconic Lufthansa crane in XXL format on a blue fuselage, represents more than a century of aviation history and the continuous modernization of the Lufthansa Group fleet.

At ILA 2026, the Lufthansa Group will place a particular focus on Lufthansa Technik Defense. Since 2023, Lufthansa Technik has brought together its defense activities for the German Armed Forces and its NATO partners under this brand. The company is involved in various military modernization and procurement programs, including the P-8A Poseidon maritime patrol and anti-submarine warfare aircraft, the PEGASUS signals intelligence system, and the CH-47 Chinook heavy-lift transport helicopter. In addition, Lufthansa Technik Defense, together with Lockheed Martin, Rheinmetall, and ESG, provides technical support for Germany’s future F-35 fleet.

At its 144-square-meter exhibition stand, Lufthansa Technik Defense will showcase these programs as well as additional capabilities in the maintenance, repair, overhaul, and modification of military aircraft.

Visit us at ILA Berlin 2026: The Lufthansa A320neo can be seen at the Airbus Static Display (S4). The Lufthansa Technik Defense stand is located in Hall D, Stand 395.

Nina Sproedt, Head of Sustainability at Lufthansa Group, says: “Climate protection projects, which complement our own emission reduction measures, are an important building block on the path to more sustainable aviation and the achievement of our climate goals. With our carefully curated portfolio, we are increasingly focusing on technology-based projects that enable long-term CO₂ sequestration. In this way, we are contributing to the further development and scaling of these technologies. We offer our passengers the opportunity to support high-quality climate protection projects and the use of Sustainable Aviation Fuel, thereby actively participating in the transformation of aviation.”

For its new climate protection project portfolio, the Lufthansa Group is working with myclimate, First Climate, Ceezer, Senken, Climeworks and 1PointFive. The projects selected for the portfolio are certified according to the highest available standards - such as the Gold Standard, which is recommended by the German Environment Agency, among others. In this way, the Lufthansa Group ensures that supporting these projects makes a positive contribution to climate protection. Furthermore, Gold Standard projects also contribute to the United Nations’ Sustainable Development Goals (SDGs) and thereby support sustainable development in the respective project regions.

Technology focus in the new climate protection project portfolio
The Lufthansa Group’s climate protection project portfolio is divided into two categories: “avoidance” and “removal” projects. “Avoidance” projects prevent CO₂ emissions outside the airline industry - for example, through the use of energy-efficient cookstoves or modular biogas plants. “Removal” projects, on the other hand, actively remove CO₂ from the atmosphere and store it over the long term. This can be done nature-based, for example through the reforestation of forests and natural landscapes. In addition, there are “removal” projects that use technology-based approaches - for example, those in which CO₂ is extracted from the ambient air via photosynthesis and bound as carbon in the form of biochar. Innovative projects that filter CO₂ from the air and store it underground are also part of the growing share of removal projects (Direct Air Carbon Capture and Storage, DACCS).

Commitment to innovative DACCS technologies
In the aviation industry, decarbonization is particularly challenging compared to other sectors. Sector-specific measures to reduce CO₂ emissions always take priority. In addition, the Lufthansa Group is exploring further emission-reduction solutions with an open approach to technology. Particularly advanced technologies such as DACCS will make it possible in the future to filter CO₂ from the ambient air and subsequently store it underground for the long term. These projects are now, for the first time, included in the Lufthansa Group’s climate protection project portfolio. The Lufthansa Group is already working with partners such as Deep Sky, Airbus and Climeworks to advance the development, promotion, and utilization of these innovative technological solutions.

Passengers and the interested public can also find further information on the new climate protection portfolio and the underlying mechanisms on specially created web pages of the Lufthansa Group airlines.

Carsten Spohr, Chairman of the Executive Board and CEO of Deutsche Lufthansa AG, says: “By ordering 20 additional long-haul aircraft, we are making a sustainable investment in the future of the Lufthansa Group. It is a clear commitment to a modern fleet, to premium quality, and to further reducing CO2 emissions. After all, aircraft featuring the latest technology are the most powerful tool for more climate-friendly air travel. The state-of-the-art Airbus A350 and Boeing 787 are more fuel-efficient, quieter, and have lower emissions than their respective predecessors. We are thus continuing the largest fleet modernization in our history.” 

The Airbus A350-900 and the Boeing 787-9 will replace older and therefore less efficient models starting in 2032. The decision regarding which airline and which hub the ordered aircraft will be deployed at will be made at a later date. 

The gradual standardization of the fleet reduces complexity and increases efficiency, operational flexibility and operational stability. At the same time, maintenance and operating costs will be reduced. Additionally, further synergies will arise, for example in the areas of cockpit and cabin crew licensing and spare parts management. 

Including today’s order, the Lufthansa Group currently has a total of 232 state-of-the-art aircraft on its order list, including 107 next-generation long-haul aircraft. 
 

In addition, the in-flight entertainment system has been upgraded. In Business Class, guests can now enjoy feature films, TV series, music, digital newspapers and magazines on an 18-inch Panasonic screen and can also use, for example, their own headphones via Bluetooth. Also new are an interactive 3D moving map, cinema-quality sound, flight cameras, and a new intuitive user interface in all cabin classes.

Following the successful retrofit and the ferry flight to Munich two days prior, the first flight for D-AIMC “Mike-Charly” will depart for Los Angeles on Thursday, April 23. The aircraft will take off from Munich as flight LH452 at 12:15 p.m. local time and land in Los Angeles around 3:15 p.m. local time.

After just under twelve weeks, the retrofit of the first A380 was completed. Work on modernizing the next aircraft, D-AIMH “Mike-Hotel” in its blue anniversary livery featuring the XXL crane, began on the very same day, meaning that two Lufthansa A380s were in Dresden on Tuesday.

The retrofit program began in early February at the Elbe Flugzeugwerke in Dresden. In addition to the modernization of the Business Class, routine maintenance work is also being performed on the aircraft. All eight A380s are scheduled to be retrofitted by mid-2027.

Travelers can now also freely combine ITA Airways flights with those of other Lufthansa Group hub carriers in a single booking. Existing bookings for ITA Airways flights can be transferred to the new app or website. The new online channels will also be expanded gradually: In the future, Travel ID and Miles & More accounts will be accessible directly through the new app. Additionally, the app will soon offer direct login, automatic email and push notifications, as well as a check-in process standardized with other Lufthansa Group Airlines.

The new ITA Airways app and website are designed to offer passengers optimal support and useful information at every stage of their journey. From inspiration to flight search, from booking to payment, from additional services to useful travel information and post-flight services, the new digital solutions provide a comprehensive range of information. The new ITA Airways online platforms are available in nine languages.

The division responsible for development—the Lufthansa Group Digital Hangar—has carried out the development during the last twelve months the extensive programming for ITA Airways’ new app and website. The goal is to provide a consistent, modern experience across all digital touchpoints with the customer. This includes simple and intuitive user guidance during booking, seamless integration of services, and personalized travel information. With the switch to the Lufthansa Group platform, ITA Airways now has a modern app. This Group platform was already recognized internationally as the “Best Airline App” in 2024.

Dieter Vranckx, Chief Commercial Officer Lufthansa Group says: "With our shared platform, we are creating real added value for ITA Airways customers. The new app is intuitive, easy to use, and designed to be a trusted companion throughout the journey to deliver a seamless travel experience. With more than 200,000 daily users, ITA Airways’ digital channels already play a key role in our interactions with customers.”

“To mark our 100th anniversary, we are redefining onboard service with FOX – in all classes and on all long-haul flights. We are investing more than 70 million euros in our long-haul service and, with it, in the customer experience. Our new offering combines outstanding comfort with the highest degree of individuality, creating moments that are truly unique. Every detail of our new onboard experience has been designed with the aim of setting new standards in premium travel – not only in First Class, but in all four travel classes,” says Jens Ritter, CEO of Lufthansa Airlines.

New in First Class:
In addition to new tableware, a varied gourmet breakfast – including caviar upon request – and an expanded beverage menu featuring new cocktails, long drinks, and mocktails, the First Class menus in particular are set to be a memorable experience: They showcase modern, light fine dining – conceived by two-Michelin-starred chef Christoph Kunz. With his restaurant Komu in Munich, he is one of the defining voices of modern and creative haute cuisine. With FOX, First Class travelers enjoy a curated selection of smaller courses, consisting of trilogies for the amuse-bouche, the appetizer, and the dessert. For the main course, guests have a choice and can decide between a single dish and a tasting menu. Together, Christoph Kunz and Lufthansa have created a high-quality yet surprising concept.

Aside from the new FOX menus, First Class travelers on Lufthansa will continue to enjoy the popular caviar service, which has been one of the “Lufthansa Signature Moments” since the introduction of First Class. In addition to the excellent caviar served with the traditional accompaniments of lemon, egg, shallot, and crème fraîche, blinis are now also served – traditionally on a mother-of-pearl spoon, which is also new on board.

Lufthansa is also offering First Class guests an even more premium champagne selection: For the first time, the airline is serving the exquisite Prestige cuvée La Grande Dame from the renowned Veuve Clicquot. In addition to the rotating selection of premium champagnes, which will continue to be offered as before, First Class guests can now enjoy the exceptional quality of La Grande Dame on every flight.

The innovative amenity kit from BABOR rounds out the premium travel experience in FOX First Class. With the amenity menu, guests can individually select cosmetics and skincare products that perfectly suit them and their skin’s needs. The crew then brings guests the chosen products directly to their seats.

The new FOX Premium Service is available on all long-haul flights.

With more than 350,000 passengers connecting between Star Alliance member airlines at Los Angeles International Airport (LAX) each year, it is one of the Alliance’s most critical global transfer hubs.

Designed to support passengers with tight connections between two Star Alliance member airline flights, SCC proactively identifies customers at risk of missing their onward journey due to their delayed incoming flight and expedites them to their next flight.

“Every moment matters when connections are tight, and our goal is to make multi-airline journeys feel seamless,” said Ambar Franco, Vice President - Customer Experience at Star Alliance. “At Star Connection Centres, our member airlines come together as one to ensure that, regardless of which airline passengers are flying with, they are supported from an Alliance perspective. This is what Star Alliance stands for — delivering a smooth experience across our global network. Our latest Star Connection Centre at LAX will benefit our members and customers alike.”

For Star Alliance passengers, the experience is simple: a smooth and seamless connection. Behind the scenes, however, teams across Star Alliance member airlines work together to make that possible. Dedicated agents monitor transfer windows using specialised software and step in to coordinate support — meeting passengers at the arrival gate and guiding them swiftly to their next flight.

Star Alliance has been operating Connection Centres for more than a decade, supporting both passenger and baggage transfers across key hubs worldwide. This is also the case in Frankfurt. In 2025, with its support, more than 20,000 passengers and over 15,000 pieces of baggage were able to reach their connections on time, and over 26,000 passengers were rebooked onto alternative connections.

In addition to Frankfurt and Los Angeles, Star Connection Centres are located in Brussels (BRU), Chicago (ORD) and Toronto (YYZ), while dedicated baggage-focused SCC operate in Houston (IAH), Newark (EWR), Washington Dulles (IAD) and San Francisco (SFO).

At present, 16 Star Alliance member airlines serve Los Angeles: Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Copa Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Singapore Airlines, SWISS, TAP Air Portugal, Turkish Airlines and United. Together, they operate more than 2,000 weekly flights to over 80 destinations across more than 20 countries.

About Star Alliance

Established in 1997 as the first truly global airline alliance, the Star Alliance network was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Since its inception, it has offered the largest and most comprehensive airline network, with a strong emphasis on enhancing the customer experience throughout the entire Alliance journey.

The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.

Overall, the Star Alliance network currently offers over 18,000 daily flights to more than 1,150 airports in over 190 countries. Further connecting flights are offered by Star Alliance Connecting Partner Juneyao Airlines.

Star Alliance Press Office:

+65 8729 6691; mediarelations@staralliance.com

Visit our website or connect with us on social media:      

The T-Pier is scheduled to open in 2035 and will increase Terminal 2’s handling capacity by an additional 10 million passengers per year. The joint agreement paves the way for the concrete planning phase of the construction project and sets the course for the continuation of the successful partnership between Lufthansa Group and FMG. The planned growth trajectory opens up positive economic prospects for both companies, creates additional secure and attractive jobs in the airport region, and strengthens Germany as an aviation hub.

Carsten Spohr, Chairman of the Executive Board and CEO of Deutsche Lufthansa AG, says:

“Trust-based, long-term partnerships are a key factor in our success as a leading global airline group. In Munich, this is particularly evident in the fact that, together with FMG and its shareholders, we have created a high-performance hub that has been among the world’s top airports for many years. With premium quality, reliability, and customer focus, Munich has become a central pillar of our hub network. The jointly planned expansion of Terminal 2 and the resulting increase in capacity will further contribute to our unique partnership and shared success story. This investment in the future is far more than an infrastructure project—it is a clear commitment to Bavaria as a gateway to the world, to Germany as a business location, and to the global competitiveness of European aviation hubs. The current geopolitical crises demonstrates once again how important state of the art infrastructure is as part of independent global connectivity. We will also continue to invest in our passenger and cargo hub in Frankfurt in the coming years. Like no other company, the Lufthansa Group stands for connecting Germany and Europe with the world.”

Dr. Markus Söder, Bavarian Minister-President, says:

“Congratulations on Lufthansa’s 100th anniversary! Bavaria is a hub for aviation, and Munich Airport is our gateway to the world. Since 2003, the airport and Lufthansa have maintained  a globally unique and successful partnershipon a global scale. Together, we plan to further expand the satellite at Terminal 2 to ultimately accommodate up to an additional ten million passengers per year. In addition, Lufthansa will expand its long-haul network in Munich with additional long-haul aircraft and even greater quality and service. This is a landmark deal and a milestone for the aviation hub. As the Bavarian state government, we strongly support aviation: We will continue to expand our hubs, further develop our expertise and capacity, and advocate for a reduction in air traffic tax. As an export nation, we need the aviation industry. Only in this way will we succeed in international competition. Thank you for the excellent cooperation and all the best for the future!”

Munich: Unique partnership and success story

The partnership between Lufthansa and Munich Airport in establishing and expanding hub operations began as early as the 1990s. With the opening of Terminal 2 at Munich Airport in 2003, both companies launched a joint venture that remains unique in Europe to this day: Munich Airport and Lufthansa jointly bear the operational responsibility for the airport infrastructure they use. Today, Munich is established as an efficient hub and, as a 5-star hub, ranks among the best airports in the world. Just eight years after opening, Terminal 2 in Munich reached its planned capacity limit of 25 million passengers per year. The satellite building, which went into operation in April 2016, marked the first joint expansion phase. Just three years later, the satellite also approached its capacity limit of 11 million passengers per year. Terminal 2 is used exclusively by the airlines of the Lufthansa Group and its partner airlines. Passengers appreciate Terminal 2’s short distances and quick transfer options, as well as the high quality of service and the modern, light-filled atmosphere. In 2025, Terminal 2 served more than 32 million passengers. Munich Airport holds a 60 percent stake in the Terminal 2 operating company, while Lufthansa Group holds 40 percent.

Frankfurt: Consistent further development also necessary at Germany’s largest air traffic hub

Alongside the expansion in Munich, the Lufthansa Group is also driving forward the further development of its largest hub in Frankfurt. The hub is set to continue growing in intercontinental traffic at Terminal 1 over the next few years. In addition, Lufthansa Cargo is investing over 600 million euros in a new cargo handling center at its key location in Frankfurt. With the opening of Terminal 3 in the south in April 2026, there will also be an opportunity starting this year to strengthen the airport’s core operations in the north over the long term.

Thus, the Lufthansa Group, together with Fraport and FraAlliance, aims to optimize hub operations in the northern part of the airport around Terminal 1. To this end, the “Campus North” project was launched earlier this month. The goal is to further improve operational efficiency and, consequently, the travel experience for guests of the Lufthansa Group and its alliance partners in Terminal 1.

In the winter flight schedule, the Dreamliner currently flies from Frankfurt to Rio de Janeiro, Bogotá, Austin, Hyderabad, Mumbai, and Toronto. When the summer schedule begins on March 29, the 787-9 will fly to Austin, Rio de Janeiro, Bogotá, Cape Town, Shanghai, Hyderabad, and Hong Kong. Starting in June, the destinations will include New York JFK and Los Angeles, followed by Delhi in July.

When booking, travelers now also have the option to select special Allegris seats in Business Class. Reserving a Classic Seat remains free of charge; this seat offers all the benefits of the new travel class. Optionally, passengers can also book seats with additional comfort (the Business Class Suite, the Extra Space Seat with extra legroom, the Privacy Seat by the window, and the Extra Long Bed with a 2.20-meter reclining surface) in advance via the seat reservation system for an additional fee.

Since October 9, 2025, Allegris has been flying the Boeing 787-9 out of Frankfurt. Currently, ten brand-new aircraft have arrived in Frankfurt, nine of which are currently in service. In total, Lufthansa Airlines plans to have 29 Boeing 787-9s by the end of 2027.

“IATA Turbulence Aware” is based on the swarm intelligence of the skies: thousands of aircraft worldwide are equipped with sensors that continuously measure the intensity of turbulence and send anonymized data to a central database. Pilots can view the data directly on their navigation map in the cockpit. Color-coded symbols indicate the location, altitude, time, and intensity of the measured turbulence. This real-time information supplements traditional weather forecasts and enables more precise flight planning.

Francesco Sciortino, Hub Manager Frankfurt: 
“With ‘IATA Turbulence Aware’, we are setting new standards for safety and comfort in aviation. This technology enables us to offer our passengers a smoother and more pleasant flight experience while making an important contribution to safety in global aviation.”

With IATA Turbulence Aware, Lufthansa Airlines is once again underlining its commitment to innovation, safety, and a first-class travel experience. Thanks to the real-time data, pilots can warn the cabin crew in advance so that service can be planned or interrupted in good time and the safety of passengers and crew can be ensured.

By participating in “IATA Turbulence Aware,” Lufthansa is making an important contribution to improving global weather forecasts. In addition to being transmitted to the database, every measurement recorded by a Lufthansa aircraft is sent to the German Weather Service, helping to calibrate the forecast models in the long term and make them even more accurate.

On February 16, the Lufthansa Group had already announced that the seats would be available for booking from April 15. Now, Business Class on the Boeing 787-9 can be booked with virtually no restrictions for flights from the end of March and thus also for Easter holiday travel. At least ten Dreamliners are expected to be in service from Frankfurt by then. With 25 Allegris seats available for booking starting today, over 200 additional business class seats in the state-of-the-art and successful Allegris class will go on sale every day.

From Frankfurt, Allegris will fly to Austin, Rio de Janeiro, Bogotá, Cape Town, Shanghai, Hyderabad, and Hong Kong at the start of the summer flight schedule. From June, the destinations will be New York JFK and Los Angeles, followed by Delhi in July. The Dreamliner will also fly to Toronto, Montréal, Lagos, and Malabo, initially with some flights featuring Allegris and others without.

The Boeing 787-9 has been flying with Allegris from Frankfurt since October 9, 2025. Nine brand-new aircraft have already arrived in Frankfurt, and 20 more Dreamliners have been ordered. Lufthansa Airlines plans to have a total of 29 Boeing 787-9s by the end of 2027.

After further important milestones in the certification process were reached in recent weeks, nothing now stands in the way of the approval of Allegris Business Class in the Boeing 787-9 – with the exception of three seats in the second row of the compartment. As of today, 25 of a total of 28 seats in Business Class can be booked for travel from April 15. 

When booking, travelers have the option of selecting special Allegris seats in Business Class. Reservations for Classic Seats remain free of charge and offer all the benefits of the new travel class. Passengers can also optionally book seats with additional comfort (the Business Class Suite, the Extra Space Seat with extra legroom, the Privacy Seat by the window, and the Extra Long Bed with a 2.20-meter lying surface) in advance via seat reservation for an additional charge.

From Frankfurt, the Boeing 787-9 with Allegris will fly to Austin, Rio de Janeiro, Bogotá, Cape Town, Shanghai, Hyderabad, and Hong Kong at the start of the summer flight schedule. New York JFK and Los Angeles will be added in June, followed by Delhi in July. 

Jens Ritter, Chief Executive Officer of Lufthansa Airlines: “Our guests love Allegris. More than one million passengers have traveled in the new cabin since summer 2024. We are delighted to be able to offer significantly more passengers this top-of-the-range product for bookings from Frankfurt starting today. Allegris is an experience in all classes; the approval of the majority of seats in Business Class on the Boeing 787-9 is an important milestone for Lufthansa – and above all, great news for our customers!”

Allegris has been flying in the Boeing 787-9 from Frankfurt since October 9, 2025. Eight brand-new aircraft have already arrived in Frankfurt, and 21 more Dreamliners have been ordered. Lufthansa Airlines plans to have a total of 29 Boeing 787-9s by the end of 2027.

The Airbus A321 now bears the historic Lufthansa parabola design. It was introduced in the mid-1950s and was inspired by the streamlined trend of the 1930s. It was intended to signal dynamism, speed, and a forward-looking approach. The parabola line was not only visible on the aircraft's tail fins, but also on baggage tags, business documents, flight schedules, and even cigar bands.

Almost 70 years after its maiden flight for Lufthansa, this iconic parabola design can once again be seen in the skies. In 1957, the Super Star joined the Lufthansa fleet. Its special feature: this aircraft was the first to offer Senator Class, the most exclusive way to travel at the time. Its main focus was the non-stop connection to New York across the North Atlantic. A restored Lockheed L-1649A Super Star will soon be on display alongside a Junkers Ju 52 in the new Lufthansa Group Hangar One. The conference and visitor center at Frankfurt Airport will open in April.

Blue Airbus A350-900 at Munich hub

The Lufthansa anniversary fleet, which commemorates the company's founding anniversary with an XXL crane, has also grown: yesterday, Monday, a blue Airbus A350-900 with the registration D-AIXL landed in Munich. It had previously been freshly painted in Châteauroux, France. It is already the third aircraft in this extraordinary design: a Boeing 787-9 and an Airbus A320neo, both based in Frankfurt, are already flying in the 100-year design. At least one Airbus A380, one Boeing 747-8, and one Airbus A350-1000 will follow in the coming weeks.

Higher bandwidth and speed will enable streaming, cloud-based working, and other high-speed applications during flights in the future. The new internet service will be free of charge for all status customers and Travel ID users - across all travel classes. This makes Lufthansa Group the largest airline group in Europe to upgrade its fleet with state-of-the-art broadband internet – no other airline will equip more aircraft with Starlink technology.

The cooperation is part of the Lufthansa Group's extensive investments in new aircraft and premium product and service innovations along the entire travel chain.

"In our anniversary year, in which we are celebrating Lufthansa's 100th birthday, we have decided to introduce a new high-speed internet solution from Starlink for all our airlines. The Lufthansa Group is taking the next step and setting an essential milestone for the premium travel experience of our customers. Connectivity on board plays an important role today, and with Starlink, we are not only investing in the best product on the market, but also in the satisfaction of our passengers," said Dieter Vranckx, Chief Commercial Officer of the Lufthansa Group.

The gradual introduction of Starlink on board of Lufthansa Group aircraft will begin as early as the second half of 2026. By 2029, the entire fleet will be equipped with the new connectivity offering. Further details will be announced in the course of the year.

These include the flight, reserved seats, baggage, and additional services such as upgrades or lounge access. This consolidation replaces the previously separate booking systems and provides Lufthansa Group guests with a comprehensive overview of their entire trip.

"The Lufthansa Group is the pioneer in modern airline retailing. We are excited to partner with Amadeus to advance the development and implementation of an innovative order technology and to further improve the travel experience for our customers," explains Tamur Goudarzi Pour, Executive Vice President Strategy at the Lufthansa Group.

The standardization will enable passengers to rebook even more quickly and conveniently in the future, make additions to their booking, or adjust their travel plans at short notice —especially in the event of flight irregularities or changes. With just one click, they will receive alternative solutions and other important passenger information about their trip. The new technological basis also creates greater transparency for passengers: in future, they will be able to see more easily which services are included in their booking and which additional options are available.

The new Order ID is being introduced gradually at several airlines in the Lufthansa Group and complements existing offerings such as Travel ID, which will continue to display the personal customer profile.

Jens Ritter, Chief Executive Officer of Lufthansa Airlines: “These are the particularly beautiful and unforgettable moments in our job. It's always a special moment to take delivery of a brand-new aircraft – but today's landing of this anniversary Boeing 787-9, with its extraordinary special livery marking the 100th anniversary of the founding of the first ‘Luft Hansa’, was even more exciting and fascinating."

The Dreamliner “Papa Uniform” combines tradition and the future in an iconic design: the blue fuselage is adorned with a white XXL crane, whose wings merge into the wings, turning the aircraft into a flying anniversary ambassador for Lufthansa. In addition to the crane, a “100” is integrated on the left side of the fuselage and the lettering “1926 | 2026” on the right side. A “100” can also be seen on the underside of the aircraft.

In 2026, Lufthansa will celebrate a special anniversary: On January 6, 1926, almost exactly 100 years ago, the first Lufthansa was founded. The official maiden flight then took off on April 6, 1926. To mark this special occasion, a special anniversary fleet comprising a total of six aircraft will take off in 2026: The Boeing 787-9 will lead this XXL crane fleet. An Airbus A380, an Airbus A350-1000, an Airbus A350-900, an Airbus A320, and a Boeing 747-8 will also be receiving the new livery. The aircraft will gradually be given the new design, with the anniversary fleet expected to be complete in fall 2026.

The Dreamliner that landed today will complete its first scheduled flights for Lufthansa in a few weeks.

The modern and completely redesigned area consists of two exclusive areas: the Business Lounge and the Senator Lounge. Entry is via an automated and digital access control system. Both areas feature different zones to meet the individual needs of passengers. Whether working, reading, relaxing, or enjoying undisturbed privacy, every guest can tailor their lounge visit to their individual needs. A wide selection of food, beverages, magazines, and newspapers round out the visit. The Senator Lounge also features a barista coffee bar, where coffee specialties are freshly prepared using beans from a local roaster. 

The lounge offers a revamped concept that combines the Lufthansa brand world with the character of the Stuttgart location. The three guiding principles of “dynamic, industrial, and mobile” shape the conceptual and architectural approach. They are incorporated into the design and create a subtle reference to the local identity, which is reflected in the materials, shapes, and spatial staging. 

Heiko Reitz, Hub Manager Munich & CCO Lufthansa Airlines: “Many status guests sorely missed ‘their lounge’ in Stuttgart during the closure. I am therefore all the more delighted that we can finally reopen the Business and Senator Lounges after extensive renovation and with a new concept.” 

The Lufthansa Group flies from “STR” to more than 60 destinations in 21 countries, primarily with Eurowings and Lufthansa. In addition, the Lufthansa Group airlines Austrian Airlines and SWISS also fly to the “Manfred Rommel” airport in the capital of Baden-Württemberg. This year, Lufthansa celebrated its 70th anniversary at Stuttgart Airport.

Francesco Sciortino, Hub Manager Frankfurt & Accountable Manager Lufthansa Airlines, stated: “Our customers are at the heart of everything we do. With the new Premium Check-in Area, we have created a space for our guests that combines comfort, efficiency, and personalized service at the highest level. The reopening marks a milestone in the collaboration between Lufthansa and Fraport. Together, we are creating infrastructure that meets the highest standards and makes the stay at Frankfurt Airport even more pleasant for our guests.”

“The new Lufthansa product shows how cooperation based on partnership can produce innovative solutions,” emphasizes Stephanie Pudwitz, Head of Central Infrastructure Management at Fraport AG. “In creating the new premium check-in area, we took the wishes of Lufthansa Group fully into account. Together, we are setting standards for comfort and service for the benefit of our guests at Frankfurt Airport.” 

Highlights of the New Premium Check-in Area

One standout feature of the new Premium Check-in Area is a spaciously designed section with changing rooms, enabling quick outfit changes or convenient repacking before departure. This fulfills a frequently expressed customer wish. Stylish high tables with charging stations and comfortable seating create a calm atmosphere, ideal for a relaxed meeting before departure. Additionally, there is separate access directly from Parking Lot P31, located adjacent to the terminal.

Lufthansa staff are available at the new service bars to address individual needs. Furthermore, staff assist at exclusive baggage machines to ensure smooth and convenient baggage drop-off. The new Premium Area combines modern design, personalized service, and practical extras such as a separate waiting area and changing rooms, making the stay for Lufthansa Group Airlines guests at Frankfurt Airport even more enjoyable and flexible.

In addition to the Premium Check-in Area, status customers and Business Class passengers can now once again access the Lufthansa Business Lounge at Gate A13. Following a brief renovation period, the lounge integrates into the comprehensive service offering and provides diverse opportunities for relaxation, work, and flight preparation.

Proven benefits remain – new services are added

The new partnership between Lufthansa Miles & More and Deutsche Bank brings both proven benefits and attractive innovations. As a special gesture of appreciation, cardholders will not be charged a card fee for the first month after the transition and will also receive an exclusive changeover bonus in the form of miles and points, depending on their card product and frequent flyer status. Specific key benefits of the Lufthansa Miles & More Credit Card at a glance:

"With the new Lufthansa Miles & More Credit Card, we have developed a product with Deutsche Bank that offers our customers significant added value – with proven services, attractive innovations, and a fresh design. We look forward to offering our customers even more benefits as part of this strong partnership," said Dieter Vranckx, Chief Commercial Officer of the Lufthansa Group.

"We are focusing on growth with Lufthansa's successful loyalty program. With the new credit card, we are expanding our offering for our customers as a global principal bank worldwide and look forward to offering them further attractive benefits and services in the future," said Ole Matthiessen, Head of Cash Management at Deutsche Bank.

"We are delighted to be working with our partners to usher in a new era for one of the world's most successful loyalty programs. The new Lufthansa Miles & More Credit Card offers cardholders a wide range of benefits – from secure and convenient payments to exclusive travel and lifestyle experiences," said Dr. Peter Robejsek, Managing Director of Mastercard Germany.

Seamless transition and close support

Holders of a Miles & More credit card are currently being informed in writing about the next steps in the transition. Of course, the earning of miles will continue throughout the transition phase. Frequent flyers will be contacted first and can benefit from a special transition bonus. Credit card holders without frequent flyer status and new customers will follow gradually. All users will receive support during the transition process – either online or in person. The credit card must be reapplied for as part of the bank change. Existing DKB credit cards will remain fully valid until the individual change or subsequent cancellation by DKB. From October 1, 2025, new applicants will find information on the application process on the Miles & More credit card website.

The change affects the entire Miles & More credit card portfolio in Germany – from the My Flex Credit Card and Blue Credit Card to the Gold Credit Card and the exclusive credit cards for frequent travelers, senators, and HON Circle members. All business cards for self-employed individuals and companies will also be transferred to Deutsche Bank.

Further information is available at http://miles-and-more.com/kreditkartenwechsel.

"I am particularly pleased that we can now offer our guests the premium Allegris experience in Frankfurt," said Jens Ritter, CEO of Lufthansa Airlines. "With the arrival of the Boeing 787-9 today, the modernization of our long-haul fleet at our largest hub is now also receiving a major boost. This will enable us to use significantly quieter and fuel-efficient aircraft types featuring the latest technology for our guests in Frankfurt as well."

The state-of-the-art 'Dreamliner' long-haul aircraft consumes on average only around 2.5 liters of kerosene per passenger and 100 kilometers of flight distance. That is approximately 25 percent less than its predecessor model. Lufthansa Airlines has ordered 29 Boeing 787-9s. In total, the airline expects to have 78 modern long-haul aircraft with Allegris on board in the next few years – the largest fleet modernization in its history.

The Boeing 787-9 offers travelers with Lufthansa Allegris in Frankfurt a new, improved travel experience. Guests in Lufthansa Business Class can enjoy their own suite, which offers even more comfort and privacy due to chest-high walls, a 27 inch-monitor, and ample storage space. Each suite also has its own wardrobe and personal minibar. Business Class Suites, Premium Economy, and Economy Class are already available for booking. As soon as the certification process for Allegris Business Class for Boeing Dreamliners is complete, these seats will also be available for booking.

Lufthansa Allegris has been in use on long-haul flights from Munich since summer 2024, with more than half a million passengers enjoying this travel experience in all classes since this time.

The historic aircraft, a symbol of innovation and elegance in the 1950s, has been repainted in its original livery in recent weeks. With the help of historical documents from the company archives and the expertise of Graphics Solutions, a division of Lufthansa Technik, the aircraft has been repainted in every detail. The fuselage and tail unit have now been transported to Frankfurt by heavy-duty transport. The wings are to follow next week.

Together with the legendary Junkers Ju 52, the Lockheed Super Star will be the main attraction of the new building. Thanks to a glass façade, visitors will also be able to admire the two icons of aviation history from the outside. The opening of the conference and visitor center coincides with the 100^th anniversary of the founding of the first Lufthansa and underscores the importance of aviation history for the Lufthansa Group.

About the Super Star:

The Lockheed Super Star joined the Lufthansa fleet in 1957 and was the first aircraft to feature the exclusive Senator class. It was mainly used on the non-stop transatlantic route to New York, making the Lockheed Super Star a technical masterpiece. With its four piston engines, it closed the chapter on classic propeller aircraft. The flights, which lasted up to 17 hours, took off from Hamburg, where the maintenance base was also located. The Super Star is 35.42 meters long, has a wingspan of 45.18 meters, and is 7.12 meters high.

The Lufthansa Group Conference and Visitor Center

In the immediate vicinity of the Lufthansa Aviation Center (LAC), the Lufthansa Group has begun construction of a new conference and visitor center at Frankfurt Airport in 2024, which will be a place for new forms of collaboration for employees and, at the same time, for customers, business partners, and aviation enthusiasts.

Lufthansa's pioneering spirit and expertise will be brought to life – particularly in relation to the future of aviation, but also with regard to the company's history. Two restored Lufthansa aircraft will be on permanent display as the main historical attractions: the Junkers Ju 52 and the legendary Lockheed Super Star.

Visitors will be able to explore numerous exhibits from Lufthansa's corporate history in an open gallery, some of which will be on display to the public for the first time. Like the Group's training and conference hotel, "Lufthansa Seeheim," the Frankfurt conference and visitor center will also be open for external events and will offer visitors culinary delights in a coffee lounge.

One of the major challenges was painting the legendary parabolas – a central element of Lufthansa’s historical design. The repainting was based on historical documents from the company archive and the detailed paint plan developed by the Graphics Solutions department at Lufthansa Technik in Hamburg.

As early as next week, the Super Star will be transported by heavy-duty vehicle to Frankfurt Airport. Just in time for the 100th anniversary of the original Lufthansa's founding, it will become, starting in spring 2026, the main attraction of the Lufthansa Group’s new conference and visitor center—together with the legendary Junkers Ju 52 D-AQUI.

About the Super Star:
In 1957, the Lockheed Super Star joined the Lufthansa fleet and was the first aircraft to feature the exclusive "Senator Class" of travel. Its main route was the nonstop transatlantic connection to New York. Technologically, the aircraft was also a masterpiece. With its four piston engines, it marked the end of the era of classic propeller aircraft. These flights, lasting up to 17 hours, departed from Hamburg, where the maintenance base was also located. The Super Star is 35.42 meters long, has a wingspan of 45.18 meters, and stands 7.12 meters tall.

A selection of photos can be found here: https://tinyurl.com/lpcsuperstar

The goal is to use real-time data to make the turnaround process– i.e., the procedures involved in aircraft handling – more transparent, punctual, and efficient.

Every step of the handling process, from docking the passenger boarding bridge to loading baggage and refueling at the respective aircraft positions, is recorded by a camera. The AI system then automatically timestamps the respective process steps. This increases the quantity and quality of the available information, which is bundled in a central data base (“single source of truth”).

Gradual installation at all aircraft positions

The AI-supported turnaround process is the result of an intensive development and pilot phase that began in 2023. From February to May 2024, Lufthansa and Fraport tested the system at selected aircraft parking positions at Frankfurt Airport. Currently, “seer” is being used at five aircraft parking positions. The number of positions is expected to rise to 20 by the end of the third quarter this year. This will be followed by a gradual, comprehensive rollout at Frankfurt Airport.

“Transparent ground processes enable us to further improve our punctuality and service quality. This benefits our guests in particular”, says Jens Ritter, CEO of Lufthansa Airlines. “That is why we are working intensively on modernizing our operational processes with innovative technologies such as the AI-based ‘seer’ solution. When all partners at Frankfurt Airport use their handling data and exchange it among each other, we can become more efficient and even more punctual together.”

Lufthansa is contributing its extensive operational experience to the project and combining it with Fraport's airport expertise. zeroG brings together the requirements of the airline and the airport, develops the entire underlying AI and computer vision intelligence behind “seer” as the technological core, and thus ensures seamless integration into existing processes. All airlines and system partners at the location will benefit from “seer”.

“At Fraport, we are driving forward a wide range of AI solutions to optimize processes at our airports, reduce the workload of our employees, and increase the satisfaction of our passengers and customers“, says Stefan Schulte, CEO of Fraport AG. “The AI-supported turnaround is a perfect example of this. The increased transparency of the data gives our employees and partners a more accurate picture of the individual steps involved in aircraft handling, enabling them to adapt the subsequent work steps accordingly. This not only has a positive effect on the respective handling process, but also on the entire airport operation.“

“Aircraft don't earn money by being on the ground – yet this is where the most complex processes take place under intense time pressure. This is exactly where our solution helps: with the support of camera-based AI models, we make processes visible, analyzable, and controllable – in real time,” explains Manuel van Esch, Managing Director of zeroG. “This not only brings greater transparency for airlines and airport operators but also improves punctuality and resource utilization.”

The close cooperation between Lufthansa, zeroG, and Fraport is an example of successful partnership in aviation. Together, innovations are being developed and implemented that not only strengthen Frankfurt and its airport but also set international standards.

At a farewell ceremony in Paderborn, the Lufthansa Group paid tribute to the support provided by the Quax Association and Paderborn Airport over many years for both the Ju 52 and the Lockheed Super Star. The Quax Association will also continue to maintain two other DLBS aircraft, a Dornier Do 27 and a Messerschmitt Bf 108, in Paderborn.

Wolfgang von Richthofen, Project Manager of the Lufthansa Group Conference and Visitor Center: "With our Ju 52, we are preserving the history of Lufthansa and aviation. The historic aircraft will enrich the exhibition in our new visitor center as an essential exhibit and will be accessible to customers, employees, aviation enthusiasts, and the general public."

Werner Knorr, CEO of DLBS: "The departure from Paderborn is not a final farewell, but the beginning of a new chapter for the Ju 52, one that honors its history and significance for aviation."

The Junkers Ju 52

The Ju 52 has had an eventful history with Lufthansa. Since its introduction in the 1930s, it has become a symbol of aviation. The Junkers Ju 52 was added to the Lufthansa fleet in 1932 and quickly became the backbone of the aircraft fleet. It accounted for around 50 percent of the fleet and was valued for its reliability and economy. Originally designed as a single-engine aircraft, it was later developed into a three-engine model that was characterized by its robust construction and ease of maintenance.

The Lufthansa Group Conference and Visitor Center

In the immediate vicinity of the Lufthansa Aviation Center (LAC), the Lufthansa Group has begun construction of a new conference and visitor center at Frankfurt Airport in 2024. It will be a place for new forms of collaboration for employees and, at the same time, for customers, business partners, and aviation enthusiasts.

Lufthansa's pioneering spirit and expertise will be tangible – especially in shaping the future of aviation, but also in relation to the company's history. The main historical attractions will be two restored Lufthansa aircraft on permanent display: the Junkers Ju 52 (D-AQUI) and, for the first time, the legendary Lockheed Super Star with the registration D-ALAN, which is currently being painted at Münster-Osnabrück Airport. Thanks to a large transparent façade, both aircraft will also be visible from a distance.

Visitors will be able to explore numerous exhibits from Lufthansa's corporate history in an open gallery, some of which will be on public display for the first time. Like the Group's training and conference hotel, "Lufthansa Seeheim," the Frankfurt conference and visitor center will also be open for external events and will offer visitors culinary delights in a coffee lounge.

 "We are there for our customers and provide them with an all-round service throughout their flight – supported by digital functions. For example, our guests can now plan their trip even more easily and flexibly and count on comprehensive support in the event of last-minute changes," emphasizes Dieter Vranckx, Chief Commercial Officer of the Lufthansa Group. “I particularly recommend that our passengers create a Travel ID profile. This offers them many advantages and helps to make their journey even more comfortable. With the new digital services, we offer them an optimized travel experience and support them at every stage of their journey.”

The digital innovations at a glance:

Lufthansa Group app receives further functions

The Lufthansa Group app now includes even more functions that increase the travel comfort of all passengers. Lufthansa Group customers can now enjoy new, innovative tools, especially when preparing for their trip, starting with a significantly faster flight search and a smoother booking experience.

In this context, customers are recommended to install the Lufthansa Group Airlines app and create a Travel ID profile. The Travel ID helps to make travel easier: among other things, it is possible to integrate travel documents and save personal data for future and past bookings. Further services will follow gradually. In addition, the Travel ID provides travelers with personalized information and suggested solutions should their original travel plans change unexpectedly. More than 15 million customers have already created a digital profile.

To make traveling to the USA even more relaxed, the ESTA travel authorization is now already checked during online check-in – and the app's passport scan has also been further improved. In addition, the passport is simply and conveniently loaded into the app during check-in. This data is also checked in the process. The website also offers a new service with information on entry guidelines and passport or visa requirements for international travel, stored in the Travel ID.

Status, Business and First Class guests can use the app to quickly and conveniently find their preferred Lufthansa Group lounge nearby – whether in Frankfurt, New York, or Rio de Janeiro. In addition, digital menu cards and e-journals are available to travelers before the flight. Finally, the booking confirmation has also been revised and now appears in a new look.

If something changes

With the introduction of innovative self-service options, travelers can now adjust their plans more easily and flexibly. Guests whose travel plans have changed can easily and conveniently rebook themselves (in accordance with the fare conditions) on the familiar digital channels such as the Lufthansa Group app – even if they have an existing seat reservation. Passengers who have booked a seat in the new Allegris First and Business Class cabins will automatically receive a refund of the reservation fee in the event of an aircraft change if the selected seat category is no longer available.

Also practical and available as a service in the app since March: Passengers can cancel the ticket for a single person from a booking for several people and have the individual booking refunded in accordance with the fare conditions. The website also offers a new service with information on entry regulations and passport or visa requirements for international travel. In addition, sports baggage and pets in the cabin can now also be booked quickly and conveniently online.

In the event of flight irregularities and delayed baggage

Passengers whose seat reservation cannot be maintained due to a change of aircraft will be actively rebooked to a new seat and informed of the seat change. Customers can then change their seat online. From the summer, passengers who have to spend a night in a hotel due to a flight irregularity will also automatically receive a taxi voucher by email or in the app.

In addition, travelers with an AirTag can now use AirTag Location to securely share the location of their baggage with the baggage tracing system via the familiar digital channels, thereby speeding up delivery in the event of baggage delays. This expands the baggage status information options already available to Lufthansa Group guests in the airline apps.

If passengers wish to submit suggestions or a compensation claim, Lufthansa Group Airlines is now offering new and improved online forms that automatically check the entries for any discrepancies and thus enable faster processing.

Help Center advises travelers with service requests

The Help Center, which via the mark symbol can be accessed on the Lufthansa Group websites and airline apps, provides travelers with targeted advice on their service requests and now offers holistic, individualized solutions with the help of artificial intelligence. Passengers with urgent requests, such as a flight within the next eight hours, are given priority support in the personal Service Center. The AI chat assistant, which can resolve many service requests, is available in German, English, Italian, French and Spanish.

Many passengers would like this free service to be introduced because they want to stay in touch with family and friends via text messages even on long flights.

The new free service is offered with the support of Mastercard. To use it, passengers have to log in to FlyNet with a Miles & More service card number or an email address registered with Lufthansa Group Travel ID. They can also sign up or register during their flight.

Click to Pay' enables customers to complete online bookings by entering their e-mail address. There is no need to enter debit and credit card details. Instead, consumers can register their debit or credit card once on payment network websites such as Visa and at card-issuing banks and then use 'Click to Pay'. Consumers are recognized via their e-mail address on the booking platforms of Lufthansa Group Airlines or in other online stores. This also works as a guest and for first-time purchases. When paying, customers select card payment and send the order. If authorization is required, this is done via the bank (e.g. confirmation in the banking app). 

In future, 'Click to Pay' will be available to all Lufthansa Group Airlines guests, regardless of their individual card provider. As Europe's leading airline group, the Lufthansa Group is thus one of the very first airlines to use "Click to Pay".

"We are constantly improving services for our customers and want to offer them an innovative all-round service at every stage of their journey," says Dieter Vranckx, Chief Commercial Officer of the Lufthansa Group. "Our partnership with Visa is the next important step in fulfilling this ambition. Today, our guests can already plan and book all aspects of a flight more independently, easily and quickly than ever before. 'Click to Pay' is a great additional offer that further optimizes the travel experience with our airlines when purchasing a flight ticket."

"We are delighted to be able to support the Lufthansa Group with the introduction of 'Click to Pay'. For customers of Europe's leading airline group, completing a purchase will be as easy as contactless payment," says Albrecht Kiel, Head of Central Europe at Visa. "Click to Pay makes online card payments faster and more secure than ever before."

More security with Click to Pay

The use of 'Click to Pay' also increases security when paying online. No card numbers are processed, only digital placeholders. These so-called tokens reduce the risk of becoming the target of fraudulent activities. This is because tokens are worthless if they fall into the wrong hands. Fraud with 'Click to Pay' is up to 80 percent lower compared to manual card entry without tokens.

“We’re there for our customers, offering them an optimum all-round range of services throughout their air travel experience,” confirms Lufthansa Group Chief Commercial Officer Dieter Vranckx. “Now more than ever, our guests can swiftly and simply plan every aspect of their own air travel. And, should those plans change at short notice, they can count on extensive flexibility and support. Our customers and their needs will now be even more firmly centerstage; and their whole air travel experience with our hub airlines will be further enhanced.” 

The range of digital services that are available via the Lufthansa Group airlines app – which was recently named the world’s ‘Best Airline App’ – has been particularly substantially expanded over the past few months. The app can not only be used to swiftly and easily modify individual travel plans: it also provides more extensive support to travelers in the event of any short-notice schedule change. To take just one example: If a flight is scheduled to operate with an aircraft equipped with the new Allegris First and Business Class cabins and the aircraft is subsequently changed, travelers who have booked a seat in the cabin concerned will have their seat reservation fee automatically refunded if the seat category they have chosen is no longer available.

Far simpler and more flexible travel preparations

In a further innovation, customers whose travel plans change can now quickly and easily rebook themselves via the usual digital channels – even if they already have a reserved seat – instead of contacting the Service Center as they have had to do in the past. With any such rebooking, their seat reservation will be retained; and should this not be possible, their reservation fee will be automatically refunded.

To take full advantage of all such services and options, customers are urged to install the Lufthansa Group airlines app and use it to create their own Travel ID. The Travel ID offers a wide range of benefits and helps tangibly facilitate the air travel process – by storing travel document details and other personal data, for instance, for both past and future bookings. Further services will be gradually added. Customers with a Travel ID can also be offered personalized information and tailored alternatives should their original travel plans unexpectedly change. More than 15 million customers have already created their own digital Travel ID profile.

A further new facility introduced this month and now available on the app and elsewhere enables travelers with a multi-person booking to cancel the ticket for an individual group member and have its price refunded in line with the applicable fare conditions. Also available online is a new service providing details of immigration guidelines and passport or visa requirements for international travelers. And in yet another innovation, sports baggage and pets destined for carriage in the cabin can now also be booked quickly and conveniently online.

New services in the event of flight irregularities or baggage delays

Any traveler who loses their original seat reservation as a result of an aircraft change for the flight concerned will now be actively issued with a new seat and informed of the change. They may then further modify their seat reservation online if they wish to do so.

Customers traveling with an AirTag can now also securely share the location of their checked baggage with the Lufthansa Group’s baggage tracing teams via the usual digital channels should it be misdirected or mislaid, to help speed up its retrieval and delivery. This new facility supplements the options already available to customers on their airlines’ apps to verify their current baggage status.

In a further new feature, any Lufthansa Group airline customer wishing to submit a suggestion or a claim for compensation can now do so using a new and improved online form which will automatically check the details they enter for any discrepancies, to help expedite its subsequent processing.  

A new Help Center for service inquiries and requests

A new Help Center has also been added to the Lufthansa Group airlines’ websites and apps to offer customers tailored travel solutions and respond to their specific service inquiries and requests. Travelers with more urgent concerns – such as a flight within the next eight hours – are offered more prioritized personal Service Center support. The AI Chat Assistant can provide the answers to many service questions – not only in English, but also in German, French, Italian or Spanish. 

Since February, nine A350-900s with the new cabin interior have already been flying for Lufthansa, eight of them with the new First Class. Almost half a million passengers in all classes have now enjoyed the new cabin. This year, the retrofitting of the existing fleet with Lufthansa Allegris will commence, beginning with the Boeing 747-8.

"We are completely reinventing the Lufthansa First Class travel experience with Allegris and making it even more exclusive," said Jens Ritter, Chief Executive Officer Lufthansa Airlines. "Our new First Class, with its unique suites, defines the concept of privacy like never before and is unrivaled worldwide. We are also investing in exclusivity and comfort on the ground by completely redesigning our First Class check-in areas and lounges in Munich and Frankfurt."

Three exclusive suites in the Allegris First Class

First Class sets new standards with two individual suites and the extraordinary Suite Plus: guests can heat or cool their almost one-meter-wide seats in the individual suites, according to their personal needs. The separate cabins, with ceiling-high walls and a lockable door, large table and wide seat, an up to 43-inch-wide screen and wireless "over-ear" headphones, define a new standard of comfort and individuality. Generous storage space is provided by a personal wardrobe in the suite, so that travelers can comfortably change and have all their personal items at hand. Furthermore, individual lamps allow travelers to create their very own “feel-good” atmosphere.

The distinctive double cabin, Suite Plus, with two wide seats that can be combined into a comfortable double bed if required, creates a unique travel experience. The flying private room impresses with maximum comfort and individuality. For the single passenger, the Suite Plus offers exclusivity, with the unique option of using the double cabin as a couple.

The new First Class is part of a major Lufthansa premium offensive. Among other things, First Class guests can also look forward to renovated First Class check-in areas in Frankfurt and Munich and the redesigned First Class Lounge at Munich Airport.

Service improvements for all Lufthansa passengers

There are sustainable improvements not only for First Class guests, but for all travelers. For example, Lufthansa is offering all passengers departing from Frankfurt a new, innovative baggage collection and check-in service. Since last year, travelers have been able to use the Apple AirTag location function to provide the location of their AirTag via the familiar digital channels of Lufthansa baggage tracing. From the summer, Lufthansa will also offer unlimited free chatting on its intercontinental flights. Passengers will be able to send and receive any number of messages, including photos, on their own smartphone or tablet via the familiar apps during the flight, regardless of their travel class.

Under the project name "Future Onboard Experience", Lufthansa is additionally revising all service components on long-haul flights in all classes: the entire culinary offering, tableware, pillows, blankets, amenity kits and the onboard service. The introduction of the upgraded service is due to start in time for Lufthansa's 100th birthday next year.

There are also many new features, especially for Business Class guests and frequent flyers: Since the end of February, a new catering concept on short and medium-haul flights in Business Class has not only offered travelers more choice of hot and cold dishes, but also completely new menus. The lounges in Newark and London Heathrow have been completely redesigned, and the renovation of a further 30 lounges will follow this year.

In cooperation with the technology provider AirPortr, Lufthansa Airlines is now offering all travelers departing from Frankfurt a new and innovative baggage collection and check-in service. The offer is as simple as it is convenient: guests can have their suitcases and bags picked up at home or at their hotel. The luggage is then sealed, brought securely to the airport and checked in there. Travelers receive real-time updates via a personalized tracking link and a digital baggage tag receipt. Passengers can therefore travel to the airport without having to carry heavy check-in luggage and go straight to the security checkpoint – they only collect their luggage again at their destination.

The new premium service saves time, is convenient and makes it easier to travel, especially by public transport.

Interested guests can now book the new offer on lufthansa.com up to 36 hours before departure. It is available to customers from the greater Frankfurt, Mannheim, Heidelberg, Hanau, Aschaffenburg, Wiesbaden, Mainz, Darmstadt and Bensheim areas. Further expansion is planned in the near future. The service is available from as little as 25 euros, with prices varying depending on location and pick-up time.

"We aim to continuously improve the overall travel experience of our guests and further expand our premium services – both during the flight and on the ground," says Heiko Reitz, Chief Customer Officer Lufthansa Airlines. "With the new pick-up and check-in service, we are offering our passengers another exclusive service that is unique in Germany. We are making the journey easier from the very first minute.”

“Our digital products team, the ‘Digital Hangar’ with its approximately 1,000 experts, offers our customers new digital services, transparent information and support along the entire journey every month,” says Dieter Vranckx, Member of the Executive Board and Chief Commercial Officer of the Lufthansa Group. “The use of Apple AirTag data is one example of many ways in which we are continuously developing the customer journey of all our Group airlines thanks to innovative digital services.”

“Thanks to our app and website, passengers can now find solutions quickly and easily in the event of irregularities,” adds Oliver Schmitt, Head of the Lufthansa Group Digital Hangar. “In particular, we have been able to achieve significant improvements in the last few months in the area of baggage tracing. The integration of our customers' AirTag data opens up additional possibilities for us to act even more efficiently and quickly.”

The Lufthansa Group app was previously evaluated by customers and nominated for the final round. A jury of experts compared the four nominees in a competition, the “Battle of the Airline Apps”, and rated the Lufthansa Group app as the best among the biggest players in the industry. The Lufthansa product came out on top against the apps from Emirates, Qatar Airways and Air India.

Dieter Vranckx, Member of the Executive Board Lufthansa Group, Global Markets & Commercial Airlines Hubs, says: “The Lufthansa Group App puts our customers at the center and provides them with user-friendly services, transparent information and support throughout their journey. I am proud of the entire team for the great progress we have made in recent years. The award for the Lufthansa Group app encourages us to continue developing our digital services for Lufthansa, Austrian Airlines, SWISS and Brussels Airlines.”

Oliver Schmitt, Head of Digital Customer Solutions and Managing Director Digital Hangar GmbH, says: “The digital travel experience of our guests is increasingly determined by their mobile devices. The app is playing a growing role as a travel companion. In recent years, we have worked specifically on service offerings, especially in the event of irregularities, on simplifications and better information for our guests, and created numerous benefits for frequent flyers.”

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